SLEEPZ Group webshop number 1 at „Germany’s Best Online-Shops 2018“ in the "website" section
Under the headline "Germany's Best Online-Shops 2018" and in cooperation with the news channel n-tv, the German Institute for Service Quality has conducted a large-scale survey among 42,000 consumers for the fourth time.
The category "online-shops bedroom furniture, beds, mattresses"/bedroom accessories was one of the 47 categories within which the six topics price-performance ratio, choice of products, customer service, website, shipping and return as well as order and payment conditions were examined. Of the initial 14 surveyed shops in the cluster, eight eventually made it to the finals.
The SLEEPZ shop www.bettenriese.de took first place in the section "website", leaving its competitors behind. The online shop www.perfekt-schlafen.de, which is also part of the SLEEPZ Group, was among the eight shops that made it to the finals as well. This underlines the relevance of the SLEEPZ Group's web shops within their segment.
The webshop www.bettenriese.de offers not only well-known brands such as Frankenstolz, Diamona, Badenia, Malie or Tempur, but also high-quality private labels such as Grafenfels (the mattress Grafenfels WEISS 90 x 200 cm, H3 was rated 9/2017 GOOD (2,5) by Stiftung Warentest), buddy and Matratzenheld.
Also in previous surveys of other institutes and providers, there were several awards for the SLEEPZ shops in the younger past. Alexander von Tschirnhaus, member of the executive board of SLEEPZ AG, is pleased about the top ranking in the section "website": "Especially against the background that we have recently subjected the online shop bettenriese.de to an extensive relaunch, we are very pleased about this survey success. The customers do not want to spend hours with unnecessary information and clicks, but quickly and easily find what they are looking for and still get through the buying process safely. Our page bettenriese.de shows particularly impressively that we always tailor all our offers and especially our webshops completely to the customers’ needs. Thankfully, the customers have acknowledged that with their choice."
The clear structuring of the online shop, the fast loading times, the simple usability and the appealing content are the central features of bettenriese.de. The particularly intuitive shop is also characterized by special features such as the online mattress consulting tool or the Stiftung Warentest filter. A high-quality and extensive assortment and the modern design complete the webshop and contribute to the successful overall experience.
Picture: @ Claudia Paulussen/Fotolia
SLEEPZ AG is a corporate group focused on e-commerce in sleep products. Its subsidiary companies sleepz Home GmbH, Matratzen Union GmbH, Ecom Union GmbH and Markenschlaf GmbH sell products such as bedroom furniture, beds, slatted frames, mattresses, bedding and accessories through 13 own online shops (i.a. www.perfekt-schlafen.de, www.matratzenunion.de, www.schlafhandel.de, www.schoene-traeume.de, www.onletto.de, www.matratzendiscount.de or www.bettenriese.de) as well as online market places and shopping clubs.
Under the „buddy“ brand (www.buddysleep.de ) sleepz Home GmbH mainly markets its one fits all-mattress of the same name.
Grafenfels Manufaktur GmbH (www.grafenfels.de ) has developed an own mattress collection under the „Grafenfels“ brand.
Furthermore, the group runs showrooms in Berlin and Wolfhagen.